Will I Be Denied a Refund in the 30 Day Period for Any Reason?
During the 30 day refund period, there are no exceptions to this policy. Providing you have purchased product from our online store, we will issue you a full refund during this time.
Please note, if the same person requests numerous refunds or we suspect illegitimate refund requests, we will look deeper into the issue and may stop supplying product to that person.
Can I Exchange Product Within the 30 Day Period?
Yes, should you want to exchange your product for a product of equal or lesser value during the 30 day refund period, you are able to do so.
If you choose to exchange your product for a product of lesser value, we will not refund the difference.
Please fill out the contact form or reach out to firstname.lastname@example.org for the address to return product to.